Shipping policy

Pick up at the studio

All carpets in the collection can be picked up directly at our Montreal studio (Beaubien metro).

If you wish to pick up your item, this delivery option will be available at the time of purchase. The address will be communicated in your confirmation email, and we will make an appointment at a time that suits you best.

Delivery in Canada and the United States

Shipping is free within Canada and the United States for all orders over $700 before taxes.

For orders of $700 and less, shipping charges are indicated at the checkout stage -- they are calculated based on the weight of your carpet and your location.

Items ordered will be prepared within 48 hours of your purchase and you will receive a confirmation email with a tracking number once your package is mailed. Orders are shipped by Canada Post.

Delivery time within Canada is 2 to 7 business days. For the United States, delivery time is 10 business days. Customs clearance fees for delivery outside of Canada are the responsibility of the recipient.

For any question, whether it is related to the shipping of your carpet, or if you want to order a custom carpet, you can contact us at any time by email at info@unpeuplusloin.com

Availability